FAQ’s

Frequently Asked Questions About Storage

What sizes are available and how do I pick a size?
What types of services do you offer for business customers?
Can I buy boxes and moving supplies at Derrel’s Mini Storage?
What does “on-site” manager mean?
Can anyone enter the facility or do you have controlled gate access?
What is temperature – controlled storage?
Will I have enough room to unload items into my unit?
Do I need a lock when I rent a unit?
Can I rent a unit mid-month?
Do you offer RV & Boat storage?
What are the gate and office hours?
When is the facility closed?
Do you have any administration fees when renting a unit?
Do you accept credit cards?
Can I pay month-to-month?
Do you offer any specials or discounts?
What is “Free Rent” and how does it work?
What type of documentation do I need to rent a unit?
Do I need storage protection or insurance for my belongings in storage?
Do I need to give notice when I vacate my unit?

What sizes are available and how do I pick a size?
We offer a wide range of sizes and types of storage to meet any need. Sizes range from 5×5 or 25 square feet to 20×40 or 800 square feet. We offer Covered & Enclosed RV and Boat storage and Temperature – Controlled storage. Use our easy to use online size guide or speak with one of our managers, they are experts at helping determine the size you will need.

What types of services do you offer for business customers?
Derrel’s Mini Storage serves the business customer with extra services such as agreements to receive freight and 24 hour access on approval. We can also assist with rack shelving for easy access to files.

Can I buy boxes and moving supplies at Derrel’s Mini Storage?
Yes. All Derrel’s Mini Storage locations have the highest quality boxes for the best price around. Plus tape, bubble wrap and everything you need to move and store your belongings properly.

What does “on-site” manager mean?
“On-site” manager means that Derrel’s employees live in a residence at the location.

Can anyone enter the facility or do you have controlled gate access?
Each Derrel’s location has controlled gate access with key-pad entry systems. Each renter picks their own security code or PIN.

What is temperature – controlled storage?
Temperature – controlled storage is a special type of storage designed for heat-sensitive items. These storage units maintain an average temperature between 50-80 degrees. The units do not modify or maintain humidity, they only control the temperature.

Will I have enough room to unload items into my unit?
Derrel’s Mini Storage offers customers wide drive aisles and full width, easy to open swing out doors that allow customers the greatest amount of maneuverability.

Do I need a lock when I rent a unit?
Each unit requires a lock. If you do not have one, Derrel’s Mini Storage carries a variety of high-quality low priced locks at each location.

Can I rent a unit mid-month?
You can rent a unit anytime at Derrel’s Mini Storage. Derrel’s pro-rates your rent to reflect the day you begin renting.

Do you offer RV & Boat storage?
Derrel’s has outside storage to accommodate any recreational vehicle. If you are looking for added protection from the elements, Derrel’s offers both covered and enclosed storage units for your boat or RV.

What are the gate and office hours?
Derrel’s office and gate hours are 7am to 7pm, 7 days a week.

When is the facility closed?
Facilities close New Year’s Day, Easter, Memorial Day, 4th of July, Labor Day, Thanksgiving, 5:00pm Christmas Eve, and ALL Christmas Day.

Do you have any administration fees when renting a unit?
The only thing you pay for is rent. There is never a security deposit or administration fee.

Do you accept credit cards?
We accept the following credit cards including; MasterCard, Visa and American Express.

Can I pay month-to-month?
Yes, you are allowed to pay month-to-month. However, if you pay your rent quarterly you will receive a 10% discount on the monthly rent and if you choose to pay yearly you will receive a 15% discount on the monthly rent.

Do you offer any specials or discounts?
Yes. Many storage facilities offer specials and discounts throughout the year. Contact a facility and ask about current specials and promotions.

What is “Free Rent” and how does it work?
At certain locations Derrel’s offers customers up to one month free rent with each month they pay, up to three months. The Free Rent special is only offered at the initial time of rent and all rent must be paid in advance to receive the additional free months. Talk to one of our managers for further details. Free Rent is only available for first time renters.

What type of documentation do I need to rent a unit?
All that is required to rent a unit is a valid driver’s license or government issued picture ID.

Do I need storage protection or insurance for my belongings in storage?
Yes, our rental agreement requires all renters have some type of storage protection. Derrel’s Mini Storage offers affordable storage protection that can be added to your monthly rent.

Do I need to give notice when I vacate my unit?
No. You can move out without notice at any time. We require customers to sign a vacate form when they move out. This will stop all charges and lets us know you no longer need the unit.

Locations