Frequently Asked Questions
Frequently Asked Questions
What sizes are available - and how do I pick a size?
Derrel’s Mini Storage offers a wide variety of sizes to meet any need. Units range anywhere from 5’×5’ (25 square feet) to 20’×40’ (800 square feet). See our Storage Calculator. We also offer covered & enclosed RV and boat storage, as well as temperature-controlled self storage. Use our easy-to-use online size guide or speak with one of our managers – they are experts at helping determine the size you need.
What does "On-Site" manager mean?
An “on-site” manager is a Derrel’s employee who lives in a residence at the location.
Can anyone enter the facility or do you have controlled gate access?
No. Each Derrel’s Mini Storage location has controlled gate access with key-pad entry systems. Each renter picks his or her own access code (PIN).
What is Temperature-Controlled storage?
Temperature-controlled self storage is a special type of storage designed for heat-sensitive items. These self-storage units maintain a temperature between 50 and 80 degrees Fahrenheit. Please note that the units do not modify or maintain humidity; they merely control the temperature.
Will I have enough room to unload items into my unit?
Yes. Derrel’s Mini Storage offers customers wide-drive aisles and full width, easy-to-open swing-out doors that allow customers the greatest amount of maneuverability.
Do I need a lock when I rent a unit?
Yes. Each unit requires a lock. If you do not already have one, Derrel’s Mini Storage carries a variety of high-quality, low-priced locks at each location.
Can I rent a unit mid-month ?
Yes. You can rent a unit anytime at Derrel’s Mini Storage. Derrel’s pro-rates your rent to reflect the day you begin renting.
Do you offer RV & Boat storage?
Yes. Derrel’s Mini Storage has outside self storage to accommodate all recreational vehicles. If you are looking for added protection from the elements, Derrel’s offers both covered and enclosed self-storage units for your boat or RV.
What are the gate and office hours?
Derrel’s office and gate hours are 7AM to 7PM, 7 days per week.
When is the facility closed?
Derrel’s Mini Storage facilities are closed New Year’s Day, Easter Sunday, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, and starting at 5:00PM Christmas Eve through the entirety of Christmas Day.
Do you have any administration fees when renting a unit?
No. The only thing you pay for is rent. There is never a security deposit or administration fee.
Do you accept credit cards?
We accept the following credit cards: MasterCard, Visa, American Express, and Discover.
Can I pay month-to-month?
Yes. You are allowed to pay month-to-month. However, if you pay your rent quarterly, you will receive a 10% discount off the regular monthly rent price. If you choose to pay annually (one year in advance), you will receive a 15% discount off the regular monthly rent price.
Do you offer any specials or discounts?
Yes. Many of our self-storage facilities offer specials and discounts throughout the year. Contact the facility you’re interested in to ask about current specials and promotions.
What type of documentation do I need to rent a unit?
All that is required to rent a unit is a valid driver’s license or government-issued picture ID.
Do I need storage protection or insurance for my belongings in storage?
Yes. Our rental agreement requires all renters have some type of storage protection. Derrel’s Mini Storage offers affordable storage protection that can be added to your monthly rent.
Can I store food in a unit?
No. You can not store any edible products of any type including, but not limited to, canned foods, perishable foods, dry foods, or pet food.
What do I need to do when I vacate my unit?
You can move out of your unit at any time. All you need to do is sign a vacate form at the office when you no longer need your storage space. This will stop all occurring charges.